Terms of Use
Last Updated: December 25, 2025
1. Introduction
This Terms of Use (hereinafter the
"Agreement") is an agreement between you (hereinafter "you" or "user") and Anker Technology (SG) Pte., Ltd. and
its affiliates (collectively, “Anker”, “we”, “us” and “our”) . The Agreement is applicable to all the users or
browsers accessing Anker’s websites or applications that reference or link to this Agreement.
Before creating an account on Anker’s
websites or applications or using Anker’s Services, you should carefully read and fully understand all the terms
and conditions of this Agreement, especially those regarding service fees, applicable laws, dispute resolution,
the exemption of Anker from liabilities or restrictions to its liabilities, and your rights and obligations.
Those terms and conditions are highlighted in bold for your convenience.
By clicking "Agree" on the relevant
web page/applications and/or creating and using an user account (hereinafter
"Account"), you are regarded as having read, understood, and agreed to
this Agreement and to be bound by its terms. If you do not agree to this Agreement, you have the right to
exit and cease using Anker’s Services.
2. User account, Accuracy & Security
2.1 Creating an
Account
When you access and use certain parts of
Anker’s websites or applications, including but not limited to anker.com, eufy.com, soundcore.com,
seenebula.com, ankerwork.com, eufymake.com, Anker App and devices, eufy App and devices, eufy Baby App and
devices, eufy Clean App and devices, EufyLife App and devices, eufyMake App and devices, JML APP and
website(collectively, "Anker’s Services"), you may be asked to create a user account and to provide personally
identifiable information.
After successfully creating your
account, you may use it to log in to various Anker’s websites or applications going forward.
2.2 Information Accuracy
For the information you provide, we will
only process that information for the purposes of verification of your identity, and we will not process that
information for unrelated purposes. You represent and warrant that all user information you provide in
connection with your Account and your use of Anker’s Services is current, complete, and accurate, and you agree
that you will update that information as necessary to maintain its completeness and accuracy by updating your
personal profile. You agree that you will not submit any fake content (including without limitation any
username, likeness, or profile) to willfully and credibly impersonate another person, whether actual or
fictitious. If we believe in our sole discretion that the information you provide is not current, complete, or
accurate, we reserve the right at any time to refuse or terminate you access to Anker’s Services. For additional
information, see our Privacy Notice.
2.3 Account Security
You may be asked to provide a username,
password, and possibly other information to secure your Account. You are entirely responsible for maintaining
the confidentiality of your password. You may not use the username or password of any other person, nor may you
share your username and password, nor may you circumvent any authentication mechanism requiring the entry of
usernames, passwords, or any other information to gain unauthorized access to Anker’s Services. You agree to
notify us immediately of any unauthorized use of your Account. We shall not be liable for any loss that you
incur because of unauthorized use of your Account, either with or without your knowledge. You may be held liable
for any losses incurred by us, our affiliates, officers, directors, employees, consultants, agents, and
representatives due to unauthorized use of your Account.
3. Privacy Notice & Cookies
By using Anker’s Services, you represent
and warrant that you have read and understood and agree to be bound by our Privacy Notice (the “Privacy
Notice”).
As explained more fully in the Privacy
Notice, Anker’s websites uses Cookies to collect certain information from you. Before using Anker’s websites,
please carefully read and fully understand our Cookie
Notice.
4. Eligibility
By accessing and/or using Anker’s Services,
you represent and warrant that you are at least eighteen (18) years of age, and are otherwise legally qualified
to enter into and form contracts under applicable law. If you are using Anker’s Services on behalf of a business
entity, you further represent and warrant that you are authorized to act and enter into contracts on behalf of
that business entity.
5. Purchases & Payments
If you purchase a Product through Anker’s
websites or applications, you will be required to provide your billing and shipping information as well as
information regarding your credit or debit card (each, a “Payment Card”) so that we may charge you for the costs
and fees associated with your purchase. You represent and warrant that you are the authorized account holder on
all Payment Cards you submit through Anker’s websites or applications, and acknowledge and agree that we have
the right to charge your Payment Card for the cost of the Products, and all taxes, shipping, and handling fees
communicated to you at the time of your purchase.
Your order is an offer to us to buy the
product(s) in your order. When you place an order to purchase a product from us, we will send you an email
confirming receipt of your order and containing the details of your order (the "Order Confirmation Email"). The
Order Confirmation Email is acknowledgment that we have received your order, and does not confirm acceptance of
your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a
product ordered by you, when we dispatch the product to you and send email confirmation to you that we've
dispatched the product to you.
If you are not fully satisfied with the
Products purchased by you on Anker’s websites or applications, you may return the Product, in its original
packaging, to us for a refund within thirty (30) days of the date of your purchase. You can request and arrange
for such a refund by contacting us via Anker’s websites or applications. After the 30-day refund window has
expired, your only recourse regarding the Products is through our warranty.
At our sole discretion, you may be
permitted to purchase certain Products through Amazon.com (“Amazon”), or by using the payment processing
services of PayPal.com (“PayPal”). You understand and agree that Amazon and Paypal are Third Parties, as that
term is defined below, and that if you choose to complete any portion of your purchase through these Third
Parties, your purchase may be governed by the terms of service, privacy policies, refund policies, and other
policies and agreements of such Third Parties. It is up to you to familiarize yourself with the policies and
agreements of these Third Parties.
6. License to Use Service
Subject to your compliance with this
Agreement, we grant you a non-exclusive, non-sublicensable, revocable as stated in this Agreement,
non-transferable license to access Anker’s Services for your personal use.
This license does not include, and you must not:
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Republish material from Anker’s Services (including republication on another service), sell, rent or sub-license material from Anker’s Services
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Show any material from Anker’s Services in public
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Reproduce, duplicate, copy or otherwise exploit material on Anker’s Services for a commercial purpose
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Edit or otherwise modify any material on Anker’s Services
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Redistribute material from Anker’s Services except for content specifically and expressly made available for redistribution
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Unless otherwise stated, we and/or our licensors own the intellectual property rights in Anker’s Services and material on Anker’s Services, and all rights not expressly granted in this Agreement are reserved by us.
7. Assumption of Risk; Release
You knowingly and freely assume all risk
when using Anker’s Services. You, on behalf of yourself, your personal representatives, and your heirs,
voluntarily agree to release, waive, discharge, hold harmless, defend, and indemnify Anker and its owners,
officers, directors, employees, agents, affiliates, consultants, representatives, sublicensees, successors,
assigns, parents, subsidiaries, and related entities, including but not limited to Anker Innovations Limited,
Fantasia Trading LLC, Shenzhen Oceanwing Smart Innovations Technology Co., Ltd and Anker Technology (UK) Ltd.
(collectively, the "Anker Companies") from any and all claims, actions, or losses for bodily injury, property
damage, wrongful death, emotional distress, loss of privacy, or other damages or harm, whether to you or third
parties, that may result from your use of Anker’s Services.
8. Prohibited Conduct
We impose certain restrictions on your use
of Anker’s Services. Any violation of this Section 8 may subject you to civil and/or criminal liability.
You shall not use Anker’s Services in any
way that causes, or may cause, damage to Anker’s Services or impairment of the availability or accessibility of
Anker’s Services, or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any
unlawful, illegal, fraudulent or harmful purpose or activity.
You shall not use Anker’s Services to copy,
store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any
spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You shall not conduct any systematic or
automated data collection activities (including without limitation scraping, data mining, data extraction and
data harvesting) on or in relation to Anker’s Services without our express written consent.
You shall not engage in any of the
following conduct on Anker’s Services, which is expressly prohibited: (a) providing false, misleading, or
inaccurate information to us or any other person in connection with Anker’s Services; (b) impersonating, or
otherwise misrepresenting affiliation, connection, or association with, any person or entity; (c) accessing
content or data not intended for you, or logging into a server or account that you are not authorized to access;
(d) attempting to probe, scan, or test the vulnerability of Anker’s Services, or any associated system or
network, or breaching security or authentication measures without proper authorization; (e) interfering or
attempt to interfere with the use of Anker’s Services by any other user, host, or network, including (without
limitation) by submitting malware or exploiting software vulnerabilities; (f) forging, modifying, or falsifying
any network packet or protocol header or metadata in any connection with, or transmission to, Anker’s Services
(for example, SMTP email headers, HTTP headers, or Internet Protocol packet headers); (g) creating additional
Accounts to promote your (or another's) business, or causing others to do so; or (h) paying anyone for
interactions on Anker’s Services.
You shall not use Anker’s Services to
transmit or send unsolicited commercial communications.
You shall not use Anker’s Services for any
purposes related to marketing without our express written consent.
In addition to the above, you agree to
comply with all applicable export control and sanctions laws and regulations in using Anker's products,
services, software, and technologies, including those enacted by the United Nations, the People's Republic of
China, the United States, and other relevant jurisdictions. By purchasing or using Anker products or services,
you agree to the following:
(a) You and your affiliates are not subject
to any trade restrictions, sanctions, or legal restrictions imposed by any country, international organization,
or jurisdiction ("Relevant Subjects").
(b) You and your affiliates are not located
in, registered in, or acting on behalf of any country or region subject to trade restrictions or sanctions,
including but not limited to Iran, Syria, North Korea, Cuba, the conflicted regions of Crimea, Donetsk and
Luhansk ("Embargoed Countries and Regions"), or any party affiliated with Russian or Belarusian military or
government entities, or otherwise subject to U.S. trade restrictions targeting Russia and Belarus ("Sanctioned
Regions").
(c) You and your affiliates will not
export, resell, transfer, or supply Anker products or services to Embargoed or Restricted Regions, or engage in
any activities that may trigger trade restrictions or economic sanctions.
9. Reviews, Comments, Communications, and Other Content
In the Agreement, "your user content" means
material (including without limitation text, images, audio material, video material and audio-visual material)
that you post on our platform or any other public forum and platforms for the purposes of reviewing, commenting,
or providing feedback on our products/services.
You grant to us a worldwide, irrevocable,
non-exclusive, royalty-free license and sublicensable right to use, reproduce, adapt, publish, translate and
distribute your user content in any existing or future media in connection with the services and Anker's
business, including but not limited to the purpose of promoting and redistributing part or all of the services.
This license does not grant any rights or permissions to make use of your content independent of the service.
You also grant to us the right to bring an action for infringement of these rights against third parties without
your express permission.
Your warrant that the user content is not
illegal or unlawful, does not infringe any third party's legal rights, and must not be capable of giving rise to
legal action whether against you or us or a third party (in each case under any applicable law). You must not
submit any user content to Anker’s Services that is or has ever been the subject of any threatened or actual
legal proceedings or other similar complaints.
We reserve the right at all times and at
our sole discretion to edit or remove any material submitted to Anker’s Services, or stored on our servers, or
hosted or published upon Anker’s Services.
Notwithstanding our rights under these
Terms of Use in relation to user content, we do not undertake to monitor the submission of such content to, or
the publication of such content on, Anker’s Services, and we are not responsible for any user content.
10. No Warranties; Limitation of Liability
10.1 No Warranties
We, on behalf of ourselves and our
licensors and suppliers, expressly disclaims any and all warranties, express or implied, regarding Anker’s
Services, arising by operation of law or otherwise, including without limitation any and all implied warranties
of merchantability, fitness for a particular purpose, non-infringement, no encumbrance, or title, in addition to
any warranties arising from a course of dealing, usage, or trade practice. Neither we nor our licensors or
suppliers warrant that Anker’s Services will meet your requirements, or that the operation of Anker’s Services
will be uninterrupted or error-free. We disclaim all implied liability for damages arising out of the furnishing
of Anker’s Services pursuant to this Agreement, including without limitation, mistakes, omissions,
interruptions, delays, tortious conduct, errors, representations, or other defects arising out of the failure to
furnish Anker’s Services, whether caused by acts of commission or omission, or any other damage occurring. We
shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including without
limitation damages for lost profits or lost revenues), whether caused by the acts or omissions of us, Anker
Companies, or our users, or their agents or representatives.
10.2 Your Responsibility for Loss
or Damage; Backup of Data.
You agree that your use of Anker’s Services
is at your sole risk. You will not hold us or our licensors and suppliers, as applicable, responsible for any
loss or damage that results from your access to and/or use of Anker’s Services, including without limitation any
loss or damage to any of your computers, mobile devices, including without limitations tablets and/or
smartphones, or data. Anker’s Services may contain bugs, errors, problems, or other limitations.
10.3 Limitation of
Liability
In no event shall we or our licensors or
suppliers be liable to you for any claims arising from your use with Anker’s Services, including without
limitation for special, incidental, or consequential damages, lost profits, lost data or confidential or other
information, loss of privacy, costs of procurement of substitute goods or services, failure to meet any duty
including without limitation of good faith or of reasonable care, negligence, or otherwise, regardless of the
foreseeability of those damages or of any advice or notice given to us or our licensors and suppliers arising
out of or in connection with your use of Anker’s Services. This limitation shall apply regardless of whether the
damages arise out of breach of contract, tort, or any other legal theory or form of action. You agree that this
limitation of liability represents a reasonable allocation of risk and is a fundamental element of the basis of
the bargain between you and us. Anker’s Services would not be provided without such limitations.
10.4
Application of Disclaimers
The above disclaimers, waivers, and
limitations do not in any way limit any other disclaimer of warranties or any other limitation of liability in
any other agreement between you and us or between you and any of our licensors and suppliers. Some jurisdictions
may not allow the exclusion of certain implied warranties or the limitation of certain damages, so some of the
above disclaimers, waivers, and limitations of liability may not apply to you. Our licensors and suppliers are
intended third-party beneficiaries of these disclaimers, waivers, and limitations. No advice or information,
whether oral or written, obtained by you through Anker’s Services or otherwise shall alter any of the
disclaimers or limitations stated in this section.
10.5 No Advice
Nothing on Anker’s Services constitutes, or
is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical
matter you should consult an appropriate professional.
11. Consent to Receive Electronic Communications from Us
By creating an account and providing your
email address to us, you expressly consent to receive electronic and other communications from all of Anker’s
brands, including Anker, eufyMake, AnkerWork, eufy, Nebula, soundcore, over the short term and periodically,
including email communications. These communications may include updates related to your purchases, responses to
customer service inquiries, and other relevant information.
In addition, we may send or display
information to you regarding Anker's Services, upcoming promotions and other information that may be of interest
to you, by using your email addres that you have provided to us, or any other appropriate means, subject always
to obtaining your prior opt-in consent to the extent required under applicable law.
As part of our commitment to innovation,
you may also receive invitations to participate in surveys, product research, and beta testing activities
through Joint Maker Lab (JML), Anker's official community platform for customer collaboration. Where required by
applicable law, we will obtain your prior opt-in consent before sending such invitations. JML empowers users to
actively contribute to product development, research, and testing, helping shape future innovations across all
Anker’s brands.
You may unsubscribe from our promotional
email list at any time by simply clicking on the unsubscribe link included in every promotional electronic
communication we send. After you unsubscribe, we will stop sending you promotional emails unless you voluntarily
participate in paid promotional activities that require email or SMS communication, such as receiving discount
codes. However, we may still contact you when necessary to support the Sites, Applications, products, or
services you have requested.
By providing your mobile number to us, you
agree to receive recurring promotional and account-related text messages. Messages may include cart reminders,
product updates, offers, and service notifications. Consent is not a condition of purchase. Reply STOP to
unsubscribe. Reply HELP for help. Message frequency varies, Msg &data rates may apply.
You may unsubscribe from our promotional
text list at any time by replying T via text message. After you unsubscribe, we will not send you further text
message, but in some circumstances we will continue to contact you to the extent necessary for the purposes of
any Sites, Applications, products, or services you have requested.
12. Intellectual Property
You represent and warrant that, when using
Anker’s Services, you will obey all applicable laws and respect the intellectual property rights of others. Your
use of Anker’s Services is at all times governed by and subject to copyright and other intellectual property
laws. You agree not to upload, post, transmit, display, perform, or distribute any content, information, or
other materials in violation of any third party's copyrights, trademarks, or other intellectual property or
proprietary rights.
12.1 Trademarks
Anker, Soundcore, Eufy, Nebula, AnkerWork,
eufyMake and the related logos (collectively, the "Marks") are trademarks or registered trademarks of Anker
Companies, and used by us with permission. Other trademarks, Service marks, graphics, logos, and domain names
appearing anywhere on, through, or in connection with Anker’s Services may be the trademarks of third parties.
Neither your use of Anker’s Services nor this Agreement grant you any right, title, or interest in, or any
license to reproduce or otherwise use, the Marks or any third-party trademarks, Service marks, graphics, logos,
or domain names. You agree that any goodwill in the Marks generated as a result of your use of Anker’s Services
will inure to the benefit of Anker Companies, and you agree to assign, and do assign, all such goodwill to Anker
Companies. You shall not at any time, nor shall you assist others to, challenge Anker Companies’ right, title,
or interest in, or the validity of, the Marks.
12.2 Copyrights
12.2.1 All content and other materials
available through Anker’s Services, including without limitation logos, design, text, graphics, and other files,
and their selection, arrangement, and organization, are either owned by Anker Companies or are the property of
our licensors and suppliers. Except as explicitly provided, neither your use of Anker’s Services nor this
Agreement grant you any right, title, or interest in any such materials.
12.2.2 Reporting Claims of
copyright infringment
If you believe that one of our
users is, through the use of our App or Services, unlawfully infringing on your copyright by submitting
unauthorized material, and wish to have the allegedly infringing or
unauthorized material removed, you may request removal of those materials by:
(a) submitting written notification to our
designated Agent (designated below) at the address listed below; or
(b) submitting the written notification to
designated Agent via E-mail. When you send the E-mail, it should include all of the required information
described below.
In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital
Millennium Copyright Act (17 U.S.C. § 512)(“DMCA”), the written notice (the “DMCA
Notice”) must include substantially the following:
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your physical or electronic signature;
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identification of the copyrighted work(s) that you claim to have been infringed, or if the claim involves multiple works on the App or Services, a representative list of such works;
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identification of the material on our App or Services that you claim is infringing on your copyright and that you request us to remove;
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sufficient information to permit us to locate such material (e.g., URL to Thing or Thing ID number);
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adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, e-mail address);
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a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright or other rights owner, its agent, or the law;
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a statement that the information in the notification is accurate; and
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a statement, under penalty of perjury, that you are either the owner of the copyright or other right that has allegedly been infringed or violated or that you are authorized to act on behalf of the copyright or other rights owner.
Our designated copyright agent to
receive DMCA Notices is:
Legal Department
Anker Innovations Limited
Unit 56, 8th Floor, Tower 2, Admiralty Centre, 18 Harcourt Road, Hong Kong, CHINA
Email: legal@anker.com
Please note that
your Counter Notice, including your contact information, may be shared
with the party that filed the DMCA Notice against you.
The DMCA allows us to restore the
removed content if the party filing the original DMCA Notice does not file
a court action against you within ten (10) business days of receiving the copy of your Counter
Notice.
Please be aware that if you
knowingly materially misrepresent that material or activity on the App or Services was removed or disabled
by mistake or misidentification, you may be held liable for damages (including costs and attorneys’ fees)
under Section 512(f) of the DMCA.
12.2.3 Uploading Contents
Users may upload and post content to
Anker’s Services, such as eufyMake. This content may be in the form of uploading 3D printable files and posting
other content (such as links, profile information and comments). You represent and warrant that any material
uploaded or posted is your original creation, or you have the necessary rights, licences and permissions to
submit such content and can lawfully grant us the rights required in such content. You further represent and
warrant that you shall not uploaded content that breaches third party rights, or is otherwise illegal for you to
possess where you are located or would be unlawful if displayed or offered for download on the website. We
reserves the right to refuse or cancel user registrations or otherwise restrict access to the website in its
absolute discretion.
Users may upload and post links to Anker’s
Services. Linked websites are not under our control and we are not responsible for the contents of any linked
site or any link contained in a linked site. We provides links to you only as a convenience, and the inclusion
of any link does not imply or constitute an endorsement by us of the site.
It is further understood and agreed that we
cannot and does not guarantee or warrant that files made available for downloading through the Anker’s Services
will be free of infection or viruses, worms, Trojan horses or other code that manifests contaminating or
destructive properties. It is your responsibility for implementing sufficient safeguards and procedures to
ensure that any files obtained through Anker’s Services are free from such contaminations.
13. Artificial Intelligence (AI) Features, Algorithms, and Disclaimer
13.1 Scope of AI Services
Certain products and services provided by Anker ( encompassing brands including but not limited to
Anker, eufy, soundcore, eufymake, make it real) may incorporate Artificial Intelligence ("AI")
functionalities. These features are categorized as:
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Edge AI (On-Device): Models operating locally on your hardware for real-time tasks. This includes motion detection, object recognition (people, pets, vehicles), noise cancellation, audio enhancement, and local wake-word detection (e.g., waiting for specific activation phrases).
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Cloud & Generative AI: Cloud-based models supporting advanced capabilities, including, but no limited to, text-to-image generation, video/audio creation, image editing, natural language understanding (NLU) for voice commands, and interactive conversational assistance (Q&A/Chat).
13.2 Algorithm Description and Data Processing
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Local Processing (Edge AI & Voice Activation): To prioritize privacy and reduce latency, tasks such as motion detection, object recognition, and listening for specific "wake words" occur directly on your device. Audio is not recorded or transmitted to the cloud until a specific wake word is detected. These local algorithms rely on deep-learning patterns which may be influenced by environmental factors (e.g., lighting, angle, background noise). Unless explicitly authorized by the user or required by law, local processing is not intended for biometric identification or unlawful surveillance.
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Cloud Processing (Generative AI & Command Interpretation): Complex tasks—including interpreting voice commands, answering questions, or generating text, audio, and images—may be processed in the cloud using large-scale deep-learning models. These models operate on probabilistic patterns to generate predictive, not factual, outputs. Consequently, results may contain inaccuracies, biases, or "hallucinations".
13.3 User Responsibilities and Acceptable Use
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Lawful Use: You agree to use AI features solely for lawful, assistive, and creative purposes. You must not use these features to infringe upon the rights of others, create deepfakes, or generate harmful, obscene, or fraudulent content.
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Accidental Activation: You acknowledge that voice-activated devices may occasionally be triggered by accidental sounds, background noise, or words similar to the wake word. You are responsible for managing your device settings to minimize unintended activation.
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Verification: You are solely responsible for reviewing and verifying the accuracy of any AI-generated output (text, image, or audio) before using, sharing, or relying on it.
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Prohibited Reliance: AI features, including Chat/Q&A, are not a substitute for professional advice. Do not rely on AI outputs for medical, legal, financial, or safety-critical decisions.
13.4 Intellectual Property Rights
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Ownership of Technology: You acknowledge that the AI algorithms, models, voice processing software, and underlying technologies consist of proprietary information belonging to Anker Innovations and/or its third-party licensors and providers.
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Restrictions: Nothing in these terms grants you any rights to such intellectual property except for the limited right to use the services as intended. You may not reverse engineer, decompile, disassemble, or attempt to extract the source code, model weights, or underlying logic of these models, whether they are proprietary to Anker or licensed from third parties.
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Content Ownership: Subject to applicable laws, you retain ownership of the inputs (including voice prompts) you provide. However, you grant Anker a worldwide, non-exclusive license to process your inputs solely for the purpose of providing, debugging, and improving the service.
13.5 Warranties and Disclaimer
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Functional Limitations: Our AI functionalities are generated based on algorithms and data analysis. The results may be affected by environmental, data, or technical factors and are provided for reference only. While we are committed to providing the best experience, we do not guarantee the absolute accuracy of all calculation results or the maximization of benefits (e.g., efficiency or performance gains). Users are advised to use these features reasonably according to their actual circumstances.
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General Disclaimer: To the fullest extent permitted by applicable law, all AI and voice features are provided "as is" and "as available." Anker Innovations makes no representations or warranties of any kind, express or implied, regarding the accuracy, responsiveness, reliability, suitability, or non-infringement of any AI-generated content or voice command interpretation. Anker shall not be liable for any damages arising from your use of, or reliance upon, these features.
13.6 Compliance
Anker strives to adhere to applicable
international standards regarding AI ethics and data protection. If you believe any AI output violates these
standards or infringes upon your rights, please contact us at DPO@anker.com.
14. Reasonableness
By using Anker’s Services, you agree that
the exclusions and limitations of liability set out in the Agreement are reasonable.
If you do not think they are reasonable,
you must not use Anker’s Services.
15. Other Parties
Anker’s Services may be linked with
services of third parties ("Third Party Services"), some of whom may have established relationships with us and
some of whom may not. We do not have control over the content and performance of Third Party Services. We have
not reviewed, and cannot review or control, all of the material, including computer software or other goods or
services, made available on Third Party Services. Accordingly, we do not represent, warrant, or endorse any
Third Party Services, or the accuracy, currency, content, fitness, lawfulness, or quality of the information,
material, goods, or services available through Third Party Services. We disclaim, and you agree to assume, all
responsibility and liability for any damages or other harm, whether to you or to third parties, resulting from
your use of Third Party Services.
You accept that, as a limited liability
entity, we have an interest in limiting the personal liability of our officers and employees. You agree that you
will not bring any claim personally against our officers or employees, or any Anker Companies, in respect of any
losses you suffer in connection with Anker’s Services.
Without prejudice to the foregoing
paragraph, you agree that the limitations of warranties and liability set out in the Agreement will protect our
officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as us and Anker
Companies.
16. Indemnity
Without limiting any indemnification
provision of this Agreement, you (the "Indemnitor") agree to defend, indemnify, and hold harmless us and Anker
Companies (collectively, the "Indemnitees") from and against any and all claims, actions, demands, causes of
action, and other proceedings (individually, "Claim", and collectively, "Claims"), including but not limited to
legal costs and fees, and providing sole and exclusive control of the defense of any action to us, including the
choice of legal counsel and all related settlement negotiations, arising out of or relating to: (i) the
relationship between you and us, whether based in contract, tort, statute, fraud, misrepresentation, or any
other legal theory; (ii) your breach of this Agreement, including without limitation any representation or
warranty contained in this Agreement; (iii) your access to or use of Anker’s Services or Products; (iv) your
provision to us or any of the Indemnitees of information or other data; (v) your violation or alleged violation
of any foreign or domestic, international, federal, state, or local law or regulation; (vi) your violations of
Section 8 regarding prohibited uses of Anker’s Services and other prohibited conduct; or (vii) your violation or
alleged violation of any third party's copyrights, trademarks, or other intellectual property or proprietary
rights.
The Indemnitees each have the individual
right, but not the obligation, to participate through counsel of their choice in any defense by you of any Claim
as to which you are required to defend, indemnify, or hold harmless any, each, and/or all Indemnitees. You may
not settle any Claim without the prior written consent of the concerned Anker Companies.
17. Termination
17.1 Termination
Without limiting any other provision of
this Agreement, we reserve the right to, in our sole discretion and without notice or liability, deny the use of
Anker’s Services to any person for any reason or no reason at all, including without limitation for any breach
or suspected breach of any representation, warranty, or covenant contained in this Agreement, or of any
applicable law or regulation. This Agreement shall automatically terminate if you breach any of this Agreement's
representations, warranties, or covenants. Such termination shall be automatic and shall not require any action
by us.
17.2 Effect of Termination
Any termination of this Agreement
automatically terminates all rights and licenses granted to you under this Agreement, including all rights to
use Anker’s Services. Upon termination, we may, but has no obligation to, in our sole discretion, rescind any
Services and/or delete from our systems all your Personal Information and any other files or information that
you made available to us or that otherwise relate to your use of Anker’s Services. Upon termination, you shall
cease any use of Anker’s Services.
After termination, we reserve the right to
exercise whatever means it deems necessary to prevent your unauthorized use of Anker’s Services, including
without limitation technological barriers such as IP blocking and direct contact with your Internet Service
Provider.
17.3 Survival
Upon termination, all rights and
obligations created by this Agreement will terminate, except that the following Sections will survive any
termination of this Agreement: Sections 1-4 and 7–21.
18. Dispute Resolution
18.1 This Agreement and
your relationship with us are governed by the applicable law in your region, without reference to conflict of
laws.
18.2 Any dispute,
controversy, or claim arising out of or relating to this Agreement, or the interpretation, breach, termination
or validity hereof, shall first be subject to resolution through consultation between the parties to such
dispute, controversy or claim. Such consultation shall begin within seven (7) days after one party has delivered
to one or more parties a written request for such consultation. If within thirty (30) days following the
commencement of such consultation the dispute cannot be resolved, the dispute shall be submitted to arbitration
by the Singapore International Arbitration Centre (SIAC) under the SIAC Administered Arbitration Rules in force
when the Notice of Arbitration is submitted. The law of this arbitration clause shall be the applicable law of
this agreement. The seat of arbitration shall be in Singapore. The arbitration proceedings shall be conducted in
either Chinese or English, subject to the selection of the arbitrator.
19. Firmware and Software Update Policy
We are committed to providing you with
secure, compliant, efficient, and convenient services. To ensure your device operates securely, reliably, and
remains equipped with the latest features, we will periodically provide firmware and software updates updates
(collectively, "Updates"). By using the device, you agree to receive and install these updates under the
terms outlined below.
19.1 Automatic Updates
Most updates will be automatically
downloaded and installed to enhance performance, address bugs, and apply critical security patches. Depending on
your device or system settings, these updates may occur without prior notice and will run in the background to
minimize disruption to your experience. Importantly, this process does not involve the collection or processing
of any personal data and does not infringe upon your privacy rights.
19.2 User-Initiated
Updates
For major updates that introduce
significant new features, you will receive a notification along with installation instructions. You can choose
whether to install these updates. If you opt for automatic installation via your settings, you may be reminded
that the update will be installed at a scheduled time. However, you still have the option to decline the
installation. Please note that declining the update may prevent you from accessing the latest features or
optimizing your experience.
19.3 Mandatory Updates
In critical situations—such as addressing
severe security vulnerabilities, complying with legal requirements, or ensuring compatibility with our service
architecture—we reserve the right to issue mandatory Updates for both the firmware and the App. These essential
updates may install automatically, or require immediate installation before further use, and you will not be
permitted to opt out. If you fail to install such an update, certain device functionalities or access to the App
may be limited or suspended to maintain the security and integrity of our service.
19.4 Acceptance of Updates
By continuing to use the device or the App
after an update has been installed, you accept the update and any accompanying changes.
20. Notices
All notices required or permitted to be
given under this Agreement must be in writing. We shall give any notice by email sent to the most recent
email address, if any, provided by the intended recipient to us. You agree that any notice received from us
electronically satisfies any legal requirement that such notice is in writing. You bear the sole responsibility
of ensuring that your email address on file with us is accurate and current, and notice to you shall be deemed
effective upon the sending by us of an email to that address. You shall give any notice to us by submitting said
notice to us at support@anker.com.
21. Miscellaneous
21.1 Assignment
We may transfer, sub-contract or otherwise
deal with our rights and/or obligations under the Agreement without notifying you or obtaining your consent. You
may not transfer, sub-contract or otherwise deal with your rights and/or obligations under the Agreement.
21.2 Severability
If a provision of the Agreement. is
determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions
will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part
of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in
effect.
21.3 No Waiver
A waiver by either party of any term or
condition of this Agreement, or any breach, in any one instance, will not waive that term or condition or any
later breach.
21.4 Independent
Contractors
You and we are independent contractors, and
no agency, partnership, joint venture, or employee-employer relationship is intended or created by this
Agreement.
21.5 No Third-Party
Beneficiaries
There are no third-party beneficiaries to
this Agreement, with the following exceptions: the Company Parties, Indemnitees, and our licensors and suppliers
(to the extent expressly stated in this Agreement).
21.6 Entire Agreement
This Terms of Use, together with our
privacy policies, constitute the entire agreement between you and us in relation to your use of Anker’s
Services, and supersede all previous agreements in respect of your use of Anker’s Services.
21.7 Changes to the
Agreement
If we decide to change the Agreement, we
will update the modification date at the beginning of the Agreement. If the change is material, we will provide
you with notice pursuant to Section 20.
21.8 Contact Us
If you have any questions about our Terms
of Use, please contact us at support@anker.com.
|
Company’s
Name
|
Contact
details
|
|
Fantasia Trading LLC
|
5350 Ontario Mills
Pkwy, Suite 100, Ontario, CA 91764
|
|
Anker Technology (UK)
Ltd.
|
205 Kings Road,
Fairgate House
Suite B
B11 2AA Birmingham
+49 (0) 69 9579 7960
|
|
Anker Innovations
Deutschland GmbH
|
Prinzenallee 15,40549
Dusseldorf
|
|
Anker Innovations
(Netherlands) B.V.
|
Wilhelminakade 1, 103,
3072AP Rotterdam
|
|
Anker Technology (SG)
Pte., Ltd.
|
112 Robinson Road
#03-01 Roginson 112 Singapore
|
|
Anker innovation
Australia Pty. LTD.
|
Suite 103 44 Lakeview
Drive Scoresby VIC 3179
|
|
Anker Innovations
Canada Co., LTD
|
201, 856 Homer Street,
Vancouver, BC
|
|
Anker Innovations
Limited
|
Unit 56, 8th Floor,
Tower 2, Admiralty Centre, 18 Harcourt Road, Hong Kong.
|
